Privacy Policy

Welcome to GreenMotive ("we", "our", or "us"). We are committed to protecting the personal information of our users, clients, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at greenmotive.in or use our services.

By accessing or using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

We collect information in the following ways:

We use your information for the following legitimate purposes:

• To provide, operate, and improve our waste management and fleet services
• To respond to inquiries, contact form submissions, and support requests
• To send service-related notifications, updates, and newsletters (with consent)
• To process contract-related communications with municipal clients
• To analyze website usage and improve user experience
• To comply with legal obligations and enforce our agreements
• To prevent fraud, unauthorized access, and security incidents

We may share your information only in the following limited circumstances:

• Service Providers: Trusted vendors who assist us in operating our website, CRM, email, and analytics — bound by strict confidentiality agreements
• Government & Legal Requirements: When required by law, court order, or regulatory authority in India
• Business Transfers: In the event of a merger, acquisition, or asset sale — you will be notified prior to data transfer
• With Your Consent: Any other sharing will only occur with your explicit prior consent

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site performance.

You can control cookie preferences through your browser settings. Disabling non-essential cookies will not affect the core functionality of our website.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:

• Contact form enquiries: Retained for 2 years from the date of submission
• Contract-related data: Retained for 7 years as required under Indian contract law
• Website analytics: Aggregated data retained for up to 26 months
• Newsletter subscriptions: Until you unsubscribe or request deletion

After the retention period, data is securely deleted or anonymized.

Under applicable Indian data protection laws, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Objection: Object to processing of your data for direct marketing purposes
• Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Portability: Receive your data in a structured, machine-readable format

To exercise any of these rights, email us at info.motivegreentech@gmail.com. We will respond within 30 days.

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for all data transmitted to and from our website
• Secure, access-controlled servers with regular security audits
• Role-based access controls — only authorized personnel access personal data
• Regular vulnerability assessments and penetration testing

Our website may contain links to external websites operated by third parties. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

We encourage you to review the privacy policies of any third-party websites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at info.motivegreentech@gmail.com and we will promptly delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered users via email where required by law
• Post a notice on our homepage for significant changes

Your continued use of our services after any changes constitutes acceptance of the updated policy.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer: